What schools face
Legacy phone systems are expensive to maintain, inflexible, and do not support multi-site or remote working. Maintenance contracts seem to go up every year while the technology stays the same. If your phone system goes down, parents cannot reach you and your school office grinds to a halt.
How We Help
Microsoft Teams Phone lets your school make and receive calls through the same platform your staff already use for messaging and collaboration. That means fewer systems to manage, lower costs, and the flexibility to take calls from a desk phone, a laptop, or a mobile — wherever staff happen to be. For schools that have embraced Microsoft 365, it is a natural next step.
We design your phone system around how your school actually operates. That includes auto-attendants so callers reach the right person quickly, call queues for busy reception desks, and voicemail-to-email so messages are never missed. For multi-academy trusts or split-site schools, we set up unified communications across all locations so the experience is seamless for staff and callers alike.
The transition from a legacy system can feel daunting, but we manage the entire process. We handle number porting so your existing phone numbers come with you, source handsets where needed, and train your office staff so they are confident from day one. Most schools we move to Teams Phone see a noticeable reduction in their telephony costs — and far fewer maintenance headaches.
What's Included
Why Hurst Technology
- Teams Phone integration means one less system to manage — telephony built into the tools you already use
- Significant cost savings over legacy phone systems and maintenance contracts
- Multi-site experience connecting schools across a trust on one system
- We handle the number porting headache so your transition is smooth